ScanCom has acknowledged that by being a market leader in the outdoor furniture sector, it has a number of obligations and responsibilities. These fall into four categories:

We need to remain a viable and sustainable company across all aspects of the triple bottom line – environmental, social and economic. We take our corporate social responsibility very seriously and monitor our progress both internally and through independent 3rd party inspection.

It goes without saying that we must abide by the laws in the countries in which we operate. However, for any company working globally, it is important to be constantly vigilant about additional local conditions and requirements. Also, for a company exporting and moving products around the world, there are rafts of ever-changing international rules and regulations and we need to remain abreast of these developments.

The underlying principles of serving our customers on key issues such as quality, design and delivery remain at the core of our business. It is difficult to prioritise when everything is equally important. We know that our reputation, and that of our customers, depends on meeting consumers’ needs in a timely manner. Our investments in our environmental policy, and ensuring the sustainability of timber, have to serve these objectives.

We have clearly set our own guiding principles within our environmental policy, outlining ten measures to ensure we meet our obligations. This covers our commitment to international standards and the pursuit of best practice in all environmental and social issues.

Through our membership to FSC^TM and the WWF Vietnam Forest & Trade Network, we have signed up for all the voluntary commitments associated with membership. These are a reiteration of our internal policy but have the added weight of being independently verified on a regular basis. This external audit process ensures that we maintain our standards and helps our internal processes stay focused.